Orion Health’s product offerings

Customer update

Orion Health teams up with AWS for Amazon HealthLake

Orion Health is excited to announce it is working with Amazon Web Services (AWS) to deploy Amazon HealthLake, a HIPAA-eligible service to query, perform analytics, and run machine learning to derive meaningful value from the newly normalised data.  

Amazon HealthLake can provide a complete view of patient and population health, derive insights using analytics and machine learning, and discover previously obscured relationships and trends. 

Product Director Anne O’Hanlon, is delighted to join forces with AWS to help make sense of health data. 

“At Orion Health, we believe that there is significant untapped potential to transform the healthcare sector by improving how technology is used to provide insights into the vast swathes of health data generated by individuals and organisations every day,” says Ms O’Hanlon. 

The healthcare landscape is changing at pace, with the ongoing COVID-19 pandemic and the increasing ‘consumerisation’ of healthcare. Orion Health has always been in the vanguard of change, and this collaboration with AWS will ensure the company continues to be at the forefront of developing and delivering new ways for enabling providers to collaborate more effectively and allowing patients access to their medical information. 


Product updates

Medicines Viewer v3.10 has new improvements for presenting immunisation information

The Medicines Viewer is the platform to aggregate medications data, including externally sourced messaged prescription orders, dispense fill records, administrations, and medication lists from externally sourced documents; optionally combined with the curated, authoritative current medication list generated within Orion Health Medicines. 

The new version of Medicines Viewer has enhanced FHIR aggregators, APIs, and data storage to support the consolidation and presentation of immunisation information for our HIE and Shared Care Record customers. 

What does it mean for you? 

FHIR immunisation domain support allows customers to consolidate and view a patient’s COVID vaccination status in addition to seasonal flu and childhood vaccination records from multiple sources e.g. GP practices, Pharmacy systems, and national immunisation registries. 

Use cases 

Medicines Viewer can be used by emergency department clinicians to quickly review a patient’s COVID-19 and influenza vaccination status and relevant medication history when assessing and admitting acute patients. 


Engage Patient Portal release 2020.11 improves authentication services and Document management 

The Engage team is pleased to announce the release of Patient Portal 2020.11, which includes critical updates to the Health Library, Shared Files, and Documents clinician and patient applications.  By officially removing Adobe Flash from browser support, these improvements will ensure our customers do not experience loss of functionality in their Patient Portal applications.    

The latest release extends our Documents application to support HTML documents in addition to PDFs and previewing of documents inline. It also provides flexibility for our customers to leverage common authentication services, such as Multi-factor, SAML, OAuth2.0 and OpenIDConnect.    

What does it mean for you?  

The latest release means patients and clinicians will no longer need to download media in order to view it. Patients will also have the ability to view more clinical documents in their health record.   

Enabling customers to leverage common authentication services means our Patient Portal can now be integrated easily with other healthcare applications in more flexible and secure authentication workflows.  


Discover version 2.0 has improved usability for clinicians

Analytics and insights for rapid decision-making. 

The Analytics team is pleased to announce the arrival of Discover version 2.0. This version has improved usability for clinicians and benefits all customers by expanding the number of data domains available in the data warehouse.  

What does it mean for you? 

Following the initial release of the Discover Dive extension in Discover 1.9 (which introduced the evaluation of privacy rules on patient lists and the ability to open a patient record from a dashboard), this feature has been enhanced in v2.0 in the following ways: 

• Ability to show non-demographic data within the patient list 

• Ability to configure the order of columns in the patient list 

• Ability to highlight identical patient surnames in the patient list 

 Patient lists can be configured 

With the release of Discover 2.0, patient lists can now be configured to display more content columns, in addition to the currently supported demographic data (name, date of birth, age and gender).  

Use case 

For example, in the Discover eCQM dashboards, the feature will enable HbA1c levels to be shown in the patient list. This helps clinicians verify the individual HbA1c levels while viewing a filtered patient list and to view the related contextual information e.g., when the blood was collected for the HbA1c test.  

 Clinical safety feature 

The release also includes a clinical safety feature to assist clinicians in identifying the correct patient when viewing a list with identical surnames. The feature highlights patients with identical surnames by colour coding the surname in red and by pre-fixing the surname with a dot for colour-blind clinicians. 

 Create insights from patient’s circle of care data 

The scope of the data available in Discover has also expanded to cover relationships and the patient’s Circle of Care. Discover customers can now create insights on all relationships established with patients. This enables typical queries like finding patients without an assigned primary care provider and finding relationships created from the privacy override screen, possible in the new release. The scope in the demographic domain now includes new fields like deprivation index and national ID, plus multiple addresses, phone numbers and ethnicities. 

Discover Dive extension is now available globally 

Currently, the Discover Dive extension has only been implemented in the Discover eCQM dashboards, used specifically by customers in the US to manage CMS clinical quality measures. The feature can now be applied to other dashboards for customers globally e.g. Pathways Explorer dashboard, to display a list of care pathway patients with task names and due dates. Customers can expect more dashboards using the Discover Dive extension in the coming releases.  

We want to hear from you 

The Discover team is keen to hear from customers with immediate or burning uses cases for Discover Dive. For more information about the product or the release, please get in touch with a local product specialist or account manager.  


Clinical Referrals version 5.5 now has enhancements to the user experience

Referral Management is a complete referral management solution supporting the receipt, creation, triage and transfer of electronic referrals, establishing living documents for safe and rapid transition of care. 

The new version of Clinical Referrals has several improvements to enhance the user experience. 

What does this mean for you? 

Display or hide actions for each workflow status in each workflow 

You can now display or hide actions for each workflow status in each workflow. These enable features in the Referral Details screen, either in the action bar (above the details of the referral), or in the workflow panels (to the right of the details of the referral). Previously these features could only be displayed or hidden globally across all workflows. 

Add permissions to status actions in workflow 

By default, when you add a status action to a workflow, all users who can view a referral with that status have access to that status action. You can also add permissions to individual status actions. When added, only a user who has one or more of the added permissions can perform that status action. 

Configure ‘Save as Draft’ and ‘Delete Draft’ buttons for internal referrals 

You can now show or hide the Save as Draft and Delete Draft buttons from forms used for referrals created in Clinical Referrals. By default, the buttons are not displayed for referrals created by new healthcare services. 

Share referral with another user using Clinical Portal user messaging 

The Share action is a new referral action that enables users to share the referral they are currently viewing with another Clinical Portal user using Clinical Portal user messaging. As with other referral actions, the Share action can be added to a status in a workflow. 

Check out our DOKI for more information on these improvements.  


Release of the first version of patient forms (Early Adopter)

We are pleased to announce the release of our first version of the long-awaited patient forms.

Patient forms enable a patient or a related person (such as a patient representative) to choose and complete one or more forms (documents that have medical relevance). Completed forms are stored as part of the patient’s medical record and can be reviewed by clinicians in the Clinical Document Viewer (CDV) via Clinical Portal.

The forms are available via the patient’s user login in Patient Portal and can be completed at their convenience.

Here is an example of a Wellbeing Plan

For more information check out the DOKI.


Communicate 2.4.5

Enabling protected healthcare communications  The new release, version 2.4.5 includes improvements to the Communicate platform.  

What does this mean for you?

  • – General maintenance, security and stability improvements to the Communicate SaaS service.
  • – AWS S3 Endpoint Security configuration to support other HISP’s (Health Information Service Providers)
  •  – Improvements to SaaS monitoring and management tools


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