Product Summary – December 2020

The product teams at Orion Health are continuously working to make improvements to our existing solutions and develop new ones to meet emerging market requirements and keep you at the forefront of digital health capabilities.

As we rapidly approach the end of 2020, we wanted to reflect on our recent customer webinar series which provided the latest product updates, roadmaps and case studies.


We began our Webinar series with a focus on the Orion Health Medicines product in a session led by Product Director Aaron Jackson. 

Medicines management is a hot topic in healthcare, as organisations look to make sure their clinicians have access to a complete and up-to-date medication records to improve safety, speed up discharge, and support integrated care.   

Aaron explained how Medications Management is “a set of smart widgets to drop into workflows” that make it easier to handle complex medicines tasks, such as prescribing and discharge. It has been used by NHS Greater Glasgow and Clyde to support medicines reconciliation and to help generate electronic immediate discharge letters since 2019 and can help organisations in the post-Covid world. For example, the prescription widget can support prescribing in new settings, such as the virtual clinics that so many healthcare organisations have set up so they can support patients while keeping them and their staff safe at home whenever possible. Delve deeper here. 

Care Coordination 

For the September webinar we focused on the set of products that makeup Orion Health Coordinate. 

The NHS, like healthcare systems around the world, is looking to deliver integrated care that wraps around the person.  We explained how Orion Health Coordinate provides teams with the tools they need to realise that ambition. 

Orion Health Coordinate integrates with other Orion Health products, such as the Engage patient portal, Medicines Platform and the Discover analytics suite.  Importantly it is accessible from the Orion Health Clinical Portal to ensure a seamless user experience. 

During the webinar we saw how one of the Orion Health Coordinate products, Care Pathways, uses configurable tasks and assessments to support a clinical workflow in order to promote consistent ways of working. 

We saw how Care Pathway’s forms functionality can be used to create electronic documents that pull information from other records in the clinical portal and capture information in a consistent format. This reduces duplication of effort and, with Pathways summary views, makes it simple for a new team member to assess a patient’s history at a glance. Capturing of structured data in forms also enables further reporting and analysis.   

A simple but effective example of how forms have been used is through ‘Progress Notes’.  This functionality allows a professional to create a free text note related to a person. The information can be made accessible to other team members, if they have the appropriate role based access. Learn more here.  

Virtual Care and Patient Engagement   

Orion Health Engage and Virtual Care enables patients to participate in and contribute to their own health records and care plans, as well as to benefit from remote management. It sits on top of the Amadeus health data platform and integrates with other Orion Health products designed to support care co-ordination and medicines management. 

Nicole Allan, the Product Director for Orion Health Engage and Virtual Care led on the October webinar.  She explained how the product enables patients to contribute to their own health records, care plans and actively participate in remote management.  As with all Orion Health products it is fully integrated with the wider product set including Coordinate and Medicines. 

During the session Nicole explained how professionals can use the Engage Patient Portal to send patients information about their condition and  promote participation. She described how ‘Goals and Actions’ allow care teams to set objectives for patients  to  review  progress  whilst ‘Questionnaires’ and ‘Forms’ can be used to capture observations and information to inform treatment and patient wishes. Read more here! 

Shared Care Records   

Ben Wilson, Product Specialist Lead, led on the November webinar which focused on ‘Shared Care Records’.  He highlighted how Orion Health has the capability to ingest data from any organisation and make it available, where appropriate, to health and care professionals through the Orion Health Clinical Portal. The data captured be used to inform many other Orion Health products including Coordinate, Virtual Care and Medicines.  It can also be surfaced through our analytics product Orion Health Discover and Orion Health Machine Learning Manager. 

During the session Ben focussed on the most significant enhancement to Clinical Portal, that of Portal dashboards. The dashboards are the Clinical Portal’s new user interface driven by responsive web technology. They enable more information to be easily accessible, simple to find and navigate through. 

The dashboards uses a responsive display and represent an initial move to use of shared care records on mobile devices via a progressive web app. Core to portal dashboards is the concept of ‘panel types’ that enable the grouping of related datasets such as diagnoses or medications. 

Other updates covered benefits of structured data, alignment to PRSB information standards and our interoperability roadmap including the release of FHIR R4 APIs. Check out additional developments here. 

AI and Managing machine learning

In the final webinar of 2020 Bruce Horne, Product Specialist Lead, Genevieve Dawick, Product Director and Pieta Brown, Senior Data Science Consultant introduced Orion Health’s AI and machine learning capability. 

The session gave an overview of the current NHSX strategy in this area and highlighted the benefits that AI and Machine Learning can bring. 

The Orion Health Machine learning Manager has been developed to store, administer, deploy and monitor algorithms and calculators from Orion Health’s own Algorithm Library or those developed by third parties.  The product can process data against an algorithm or calculator to output predictive insights as required by the use case, this could be a dashboard, at patient level within Clinical Portal or as a data extract. 

During the session the team gave an overview of the recently live New Zealand Algorithm Hub an exciting collaboration with the national government to store and provide access to validated algorithms and models for the benefit of New Zealand people and organisations, including the Ministry of Health and District Health Boards. Continue learning here! 

Happy Holidays from the product team, we look forward to sharing more exciting updates in 2021!

If you missed any of the webinars you can access all the recordings through our online collaboration platform on Ryver. The platform provides a variety of forums for you to discuss ideas, projects, challenges and requirements with fellow customers as well as the team here at Orion Health. You will find forums dedicated to shared care records, care coordination, medicines management, machine learning & AI, virtual care & patient engagement, analytics & population health as well as general news and updates. 

If you are unsure how to log on to Ryver or have any comments or questions regrading this summary, please contact your account manager or email