Whether choosing a software system for a greenfield site, or replacing legacy software, procurement teams must perform a comprehensive requirements analysis of all hospital processes and how they will be affected by a new system.
The below guide highlights some important factors for health organisations to consider when comparing systems.
Many vendors have robust functionality but lack the necessary localisation. Procurement teams need to consider whether or not their prospective systems are fit for their local market. They should ask: Is this system compliant with local statutory regulations? Does this system support all required languages and currencies? Is it equipped to manage cultural nuance?
It is critical that healthcare organisations ensure that their new system not only meets their needs today, but has the capability to be scaled up in the future if required. During the requirements analysis process, healthcare providers should look into whether or not their new system has multi-site capability, particularly if that organisation is part of a larger healthcare group. They should also work to understand whether the system is modular in nature, with the capability to add further functionality if/when required. Similarly, they should ensure that their new hospital system has the ability to integrate with third-party software.
Price is a critical factor to consider when selecting a hospital information system. Single vendor systems support a lower total cost of ownership than multi-vendor technology ecosystems. It is important to factor in support and training fees when comparing costs associated with various systems.
Ease of use
One critical aspect to consider when choosing a new hospital information system is how easy it is to use. The system needs to be designed in partnership with care teams, with clinical workflows in mind. Conversely, it should not necessarily duplicate paper workflows digitally, but aim to streamline processes in the most practical way possible. Ultimately, the system must be intuitive. If the system is not intuitive it may hinder, rather than help, care teams and administrators’ abilities do their jobs.
Change management and training
While technology enables positive business change, sufficient change management and training often make the difference between successful and failed technology projects. It’s important to have a sufficient change management plan in place. In addition, some vendors will support your staff onboarding and training to help ensure a seamless transition onto your new system.
Orion Health Enterprise is a comprehensive, fully integrated hospital solution that connects patient, clinical, departmental and financial workflows. It can be delivered as an end-to-end hospital information system, or as individual modules.
To learn more about Orion Health Enterprise click below.